FAQ

What's the packaging like?

We love the planet and want to stay as sustainable as possible, which is why...

- ​Our mailing bags are made out of 100% virgin exclusive formulation (eco-friendly material).

- We use a thermal printer to print our shipping labels, so no ink is required.

- Small items are packaged using cardboard boxes that are branded with our logo stamp.

  • Recycled branded stamp

  • Eco friendly mailing bags

  • Card swing tags

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How do I place an order?

Visit the 'shop' section of our website, add the products you like to your cart and checkout. 

How much does delivery cost?

£3.99 for Standard Shipping (2 - 4 working days). Orders over £50 get FREE delivery.

How long until I receive my order?

Your order will be despatched 1 - 2 days after being place. We use Royal Mail 48hr delivery so, once despatched, your order should be with you in 2 working days (Mon - Fri).

Do you ship to my country?

We currently ship to the UK and Isle of Man. We are planning to ship internationally in the near future.

Can I cancel my order?

We accept cancellations of orders up to 1 hour after they were purchased. After that amount of time we do not accept cancellations. To cancel an order please contact us via email - info@bootandstirrup.com