FAQ
What's the packaging like?
We love the planet and want to stay as sustainable as possible, which is why...
- Our mailing bags are made out of 100% virgin exclusive formulation (eco-friendly material).
- We use a thermal printer to print our shipping labels, so no ink is required.
- Small items are packaged using cardboard boxes that are branded with our logo stamp.
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How do I place an order?
Visit the 'shop' section of our website, add the products you like to your cart and checkout.
How much does delivery cost?
£3.99 for Standard Shipping (2 - 4 working days). Orders over £50 get FREE delivery.
How long until I receive my order?
Your order will be despatched 1 - 2 days after being place. We use Royal Mail 48hr delivery so, once despatched, your order should be with you in 2 working days (Mon - Fri).
Do you ship to my country?
We currently ship to the UK and Isle of Man. We are planning to ship internationally in the near future.
Can I cancel my order?
We accept cancellations of orders up to 1 hour after they were purchased. After that amount of time we do not accept cancellations. To cancel an order please contact us via email - info@bootandstirrup.com